Field Service Software Solutions Since 1996
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HVAC Service Dispatch Software Plumbing Field Service
BASS Wireless Field Service
wireless electronic bookkeeping system for service technicians. Downloads into a
wireless pocket PC. Handles service dispatching, tracks all customer files, and
provides invoicing, real-time warehouse stock updates and more.
Success in a service business generates great piles
of paperwork.
Customer Location details
Customer Equipment installed
Field Service Login screen
Service Call Time Stamping
Details on customer field service invoicing
Complete service call information at the technicians finger tips
Complete customer information including service agreements and location notes
Capture complete diagnostice information from customer location for future use.
Model number serial numbers, complete equipment information
Listing of any replacement parts needed on regular service visits
Location service history for technician reveiw.
Lists all service calls assigned to the technician
Customer can accept or decline the recommended repairs. You now have a permanent record.
Technician time stamps each step of the way.
Details on customer field service invoicing
OnePlus Service Management System and BASS Wireless, brings to small and medium
size businesses an innovative and powerful service dispatching and work order
management application using the productivity of wireless Internet communication
through standard handheld devices
The Technician working with BASS Wireless and OnePlus
Software to flow billing data on commercial accounts to accounts receivable
directly from the tech at the work site using his handheld. This automation
will significantly speed your billing process and improve cash flow.
Using wireless electronic bookkeeping system for service technicians, OnePlus
Technologies HVAC service dispatch software allows interactive communication
between field personnel and the office. Using advanced technology, OnePlus Service 2008 can greatly reduce technician wasted time on the phone. More time
can be devoted to your biggest asset, your customer service!
- The Technician
- The technician will wirelessly receive their call and customer details
to the BASS handheld device. The following information is made immediately
available
- View all information about the current customer
- View all equipment currently at the residence
- View all historical and service information about the equipment
- Note all service performed on the call
- Create an invoice and receive credit card payment while onsite
- Update truck inventory
- The Office
- Up to the minute status and location of entire service fleet
- Up to the minute financial status of the days receivables
- Restock list created for all trucks in the fleet
- Financial
- Office staff focused on sales and service - not filing!
- Credit transaction processed before the truck returns to the office
- Reduced credit transaction fees
- Reduced billings errors
- Faster calls
