customer service management field service software HVAC plumbing service dispatch appliance solutions since 1996

Premium customer service management software. Low price leader in plumbing service software field service software HVAC service. Innovative powerful service dispatch and work order management.

View All customer information on one screen, service call history, equipment information including warranties, credit status, service and preventive maintenance plans, quotes/jobs, special rates, Billing information
Decrease time on the phone, take more calls. Quickly add new customers. Even multiple service locations can be added under one bill to location. OnePlus Service allows you to design default data entry codes.
Maintain complete customer service and equipment history

Track sales and marketing prospects efficiently. Generate reports showing marketing source, contract sales, sales per employee, sales by zip code and equipment sales
Market service agreements with renewal reports and labels.
Identify sales opportunities with warranty expiration and equipment aging reports.
Easy generation of quotes on standard quote sheet or customized.

Choose from one of many service dispatch boards with end-user defined drop down lists for quick service call entry.
Time stamping and status change from dispatch board for accurate time reports.
Generate Purchase orders on the fly. Link PO to Service Call to Job.
Dispatchers can page and or email service calls directly to field personnel.
Print individual work orders and work schedules.
Integration with Microsoft MapPoint to plot service calls with directions.

HVAC software
service agreement management
paperless invoicing
track sales and marketing prospects efficiently
HVAC agreements
comprehensive reports showing marketing source contract sales
sales per employee
sales by zip code county state
equipment sales by employee
inventory bar coding
inventory management
unlimited Warehouses
purchase orders
service scheduling
street level detail maps
text messaging
time and material billing
flat rate pricing
service agreement renewal Invoices
customer invoicing
reports and labels
Generate inventory replenishment and usage reports
Mapping, GPS tracking, Real-Time Data Entry
Real time monitoring of service vehicles to increase efficiency of dispatching.
Improve dispatch support with street level detail.
Report ability for vehicle maintenance and safety
Locating the closest service vehicle to pending service call
User defined alerts when service vehicle arrives to the customer
Show all pending and suspended calls
Show your companies suppliers and venders
Updates Technicians time and progress on the Job
Apply discounts and special rates per customer even apply special discounts for inventory items
Override preset prices
Accounting interfaces to QuickBooks Pro, Microsoft Dynamics, Sage Mass90, Peachtree Accounting