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Premium customer service management software. Low price leader in plumbing service software field service software HVAC service. Innovative powerful service dispatch and work order management.
OnePlus Service dispatch systems, Affordable customer service software designed for HVAC service and plumbing service. customer service management, service dispatching, inventory bar coding, purchase orders, paperless invoicing, customer equipment warranties, service agreements.
Customer Service
View All customer information on one screen, service call history, equipment information including warranties, credit status, service and preventive maintenance plans, quotes/jobs, special rates, Billing information- Decrease time on the phone, take more calls. Quickly add new customers. Even multiple service locations can be added under one bill to location. OnePlus Service allows you to design default data entry codes.
- Maintain complete customer service and equipment history
Sales and Marketing
- Track sales and marketing prospects efficiently. Generate reports showing marketing source, contract sales, sales per employee, sales by zip code and equipment sales
- Market service agreements with renewal reports and labels.
- Identify sales opportunities with warranty expiration and equipment aging reports.
- Easy generation of quotes on standard quote sheet or customized.
Dispatching
- Choose from one of many service dispatch boards with end-user defined drop down lists for quick service call entry.
- Time stamping and status change from dispatch board for accurate time reports.
- Generate Purchase orders on the fly. Link PO to Service Call to Job.
- Dispatchers can page and or email service calls directly to field personnel.
- Print individual work orders and work schedules.
- Integration with Microsoft MapPoint to plot service calls with directions.
Much More
- HVAC software
- service agreement management
- paperless invoicing
- track sales and marketing prospects efficiently
- HVAC agreements
- comprehensive reports showing marketing source contract sales
- sales per employee
- sales by zip code county state
- equipment sales by employee
- inventory bar coding
- inventory management
- unlimited Warehouses
- purchase orders
- service scheduling
- street level detail maps
- text messaging
- time and material billing
- flat rate pricing
- service agreement renewal Invoices
- customer invoicing
- reports and labels
- Generate inventory replenishment and usage reports
- Mapping, Real-Time Data Entry
- Real time monitoring of service vehicles to increase efficiency of dispatching.
- Improve dispatch support with street level detail.
- Report ability for vehicle maintenance and safety
- Locating the closest service vehicle to pending service call
- User defined alerts when service vehicle arrives to the customer
- Show all pending and suspended calls
- Show your companies suppliers and venders
- Updates Technicians time and progress on the Job
- Apply discounts and special rates per customer even apply special discounts for inventory items
- Override preset prices
- Accounting interfaces to QuickBooks Pro, Microsoft Dynamics, Sage Mass90, Peachtree Accounting