How do you Prevent The Scheduling Overload in Peak Season?
The first step is to have everyone in your company completely understand
the benefits of each service agreement your company offers. Have cue cards
with the benefits next to each phone throughout the entire company or use
the OnePlus Reminder messaging.
Second, keep your customer informed when the weather is not cooperating with normal PM scheduling so they will not be surprised when scheduling gets tight during peak season. A quick letter, post card or phone call explaining that the weather is preventing your company from performing their PM visits will help to calm nerves when the weather peaks. >>>Read More
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