- Question This is our first attempt at becoming computerized. Do we
need a lot of
Answer OnePlus requires only basic knowledge of computers
and is easy to install, setup and to use. After the installation
and a few minutes of setup, you can immediately start entering your customers
and dispatching your technicians using the default codes supplied.
- Question All of the HVAC software I have reviewed seems to
emphasize accounting. All I want to do is
track my customers, service calls, equipment and dispatch my
technicians. Why OnePlus is different?
Answer OnePlus is different because it was designed to manage your
customer service, enter service calls,
track customer history, track equipment, track service agreements,
manage PM visits, dispatch your technicians
and above all manage your service and installation departments. We
let your accounting package handle the
counting of your money.
- Question I have been using another service software package
for years. Even though I am not happy with it,
it contains all my customers and other information. Will I lose
all that data entry and information?
Answer No! In most cases a complete data conversion can be done
for an additional programming fee.
- Question Every software manual I have ever looked at is very
confusing. Does OnePlus Service avoid a
confusing manual or requires hours of expensive training?
Answer OnePlus is definitely easy to use. There is a simple “How
To” booklet, Plus, we offer training to fit your needs.
It’s just that simple!
- Question Are there any limitations to the number of customers,
service calls, equipment,
service agreements that can be entered?
Answer That’s the wonderful thing about , there is no limit as to how
much data you enter.
You will be able to enter as much information as your computer’s hard
drive can store.
- Question My current service management software forces me to
run my business its way. I have a unique service
business and need to conduct it in a particular way. How will
OnePlus Service meet my needs?
Answer All companies conduct business in a slightly different manner and
OnePlus gives you the tools
to manage your business your way. OnePlus is designed to be a
template for all contractors from HVAC service,
plumbing service, electrical, appliance to fire sprinkler, tool repair
and security systems. OnePlus Service will fit your needs!
- Question All of our computers are old, will OnePlus run on our
Answer Yes, But you will not be happy with the performance, the system
For optimum performance, each computer should be at least a Pentium 4 or better,
or better, with a minimum of 1 GB of RAM.
- Question I have one computer now and plan on adding two more
Will OnePlus run on a network and if so, which ones?
Answer Yes, OnePlus can be networked. OnePlus supports all of the existing
Windows 7, Windows XP Pro, Windows Vista Business, Windows Servers including
- Question What about using Microsoft Office?
Answer By using Microsoft Office you have the ability to link all
data entered into OnePlus Service
into Microsoft Access for reporting, Excel for spread sheets and Word to
run merge letters and labels.
- Question This sounds great! But is it affordable?
I am only a two truck company?
Answer An easy, affordable solution for managing your business.
- Question Why did you decide to develop a service/dispatch
Answer To share our experiences and successes with companies like yours.
Our partners have over 25 years
experience and have been in the trenches of every facet of the service
industry, from field technician to
customer service management and service dispatching, to contract manager
and even a part owner of a multiple trade service company.
We understand residential and commercial HVAC service, Plumbing service,
Electrical, Appliance and other service
based businesses. We have walked in your shoes!
Question How do I find out more?
Answer Call (770) 921-6648.
We would be happy to schedule an on-line demonstration. We look forward
to hearing from you soon!
OnePlus Service Systems - 770-921-6648
Copyright 1996 - 2014 OnePlus Service Systems
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